What is shared web hosting?
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Shared hosting means your website runs on enterprise-grade hardware alongside other customers, with fair resource sharing that keeps costs low. It is the sweet spot for new sites, blogs, portfolios, and small businesses that want professional email, SSL, and backups without managing a server. When you need more isolation or power, you can move up to a higher shared tier or VPS.
What control panel does BenuCloud include?
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Plans ship with cPanel — the industry-standard panel teams already know. From one dashboard you can manage files, databases, email, domains, SSL, and backups. We pair it with LiteSpeed and JetBackup so performance and restores stay simple, not a science project.
Can I move my existing website to BenuCloud?
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Yes. We offer free migration for qualifying cPanel-to-cPanel moves: our team coordinates DNS, mail, and SSL so cutover is predictable. Custom stacks or unusual apps may need a quick review first — we will tell you upfront if anything is out of scope.
Is a free SSL certificate included?
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Every site on shared hosting gets free SSL (Let’s Encrypt / AutoSSL style provisioning). HTTPS protects visitors, helps SEO signals, and works with modern browsers without warnings. Higher tiers may add options like staging or on-demand backups alongside SSL.
How do you keep my site secure on a shared server?
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Security is layered, not a single checkbox. Account isolation (CloudLinux-style tenancy) limits blast radius if one site misbehaves. Imunify360 adds malware scanning, WAF-style protection, and proactive hardening. Edge DDoS mitigation helps keep you online during junk traffic spikes. Daily JetBackup snapshots mean you can roll back files or databases without panic. Exact stack details may vary by node — your welcome docs spell out what is active on your account.
What does “unmetered bandwidth” mean?
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We do not bill by the gigabyte for normal website traffic. Use cases like file dumps, streaming mirrors, or sustained abusive egress may hit fair-use limits in our Acceptable Use Policy and need a different product. If you are unsure, ask us before you launch a heavy campaign.
What if my website outgrows its shared plan?
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That is a good problem. Upgrade to a larger shared tier for more sites, storage, or priority support. If you need dedicated resources or root access, VPS is the next step — we help plan the move so downtime and DNS surprises stay minimal.
What kind of support do you offer?
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Real humans answer live chat and tickets around the clock. You get engineers who understand cPanel, DNS, SSL, and WordPress — not copy-paste macros. Response targets depend on plan tier, but we aim to unblock you quickly when production is on the line.